e-Maze policy
e-Maze operates within the aims of the Citizens Advice Bureau Service. These aims are:

• to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them or through an inability to express their needs effectively; and equally,
  
• to exercise a responsible influence on the development of social policies and services, both locally and nationally.

Equal Opportunities Policy
The CAB service is committed to equal opportunities for all. Everyone involved in the service is committed to the CAB’s Equal Opportunities Policies. This includes the commitment to taking positive action to achieve the effective implementation of the policies.

The equal opportunities policies aim to ensure that excluded groups and those facing discrimination feel welcome within the CAB service and feel able to use and contribute to its services.

We aim to comply with the Disability Act 1995.

Disclaimer
The information contained within the e-Maze website is not legal advice. If you have a legal problem you should talk to a lawyer or adviser before making a decision about what to do. You may wish to use the CLS / CDS Directory to locate an adviser, or contact e-Maze for assistance with this. The information on e-Maze is written for people resident in, or affected by, the laws of England and Wales.

None of the organisations linked to e-Maze are necessarily CLS quality marked. The inclusion of any link should not be taken as an endorsement of any kind by e-Maze and Citizens Advice.

Privacy and confidentiality
We do not use cookies for collecting information. If you choose to use any of the electronic feedback forms, your e-mail address and any other personal information will be made available to the e-Maze team but will not be passed to third parties without your express prior consent. We do collect some information such as your Internet Protocol address, but this is only used to provide anonymous statistics for the project team.

One of the key principles of our service is that it is confidential. However, there is one exception to this: legislation requires us to breach confidentiality if you are under 18 and we have evidence that you are in danger. If we do have to inform another organisation about your welfare we will always discuss it with you first.

No data transmission is 100% secure; please be advised that we cannot guarantee the confidentiality of personal information transmitted to or from us.

Data Protection Act 1998
You are entitled to be informed about any data that we hold about you, the source of the data, whether we are processing it, the purpose of us processing it and to whom we are disclosing your data.